Guest Feedback System

Post-Stay Guest Surveys

Collect valuable guest feedback with QR-based digital surveys. Track satisfaction metrics, identify trends, and improve guest experience continuously.

Guest Satisfaction

Average Rating

4.6

Responses

127

This Month

42

Complete Feedback Management

Everything you need to collect and analyze guest feedback effectively

QR Survey Distribution

Generate QR codes for instant survey access. Place them in rooms or send via email for easy guest feedback.

Custom Questions

Create custom survey questions tailored to your property. Use rating scales, multiple choice, or open-ended questions.

Analytics Dashboard

View satisfaction trends, response rates, and detailed analytics to understand guest sentiment over time.

Trend Identification

Identify recurring issues, track improvement over time, and spot trends in guest feedback patterns.

Satisfaction Scoring

Track Net Promoter Score (NPS), satisfaction ratings, and other key metrics to measure guest happiness.

Response Management

Review feedback, categorize responses, and take action on guest concerns for improved service quality.

Guest survey analytics dashboard

Why Digital Guest Surveys?

Higher Response Rates

QR codes make it easy for guests to provide feedback, increasing response rates compared to email surveys.

Real-Time Insights

Get instant feedback as guests respond, allowing you to address issues quickly and improve service.

Data-Driven Decisions

Use analytics to identify areas for improvement and track the impact of changes over time.

Improved Guest Experience

Show guests you value their feedback and continuously improve based on their input.

Start Collecting Guest Feedback

Understand your guests better with digital surveys. Improve satisfaction and build loyalty.